Mobile calls to helpline may no longer be toll-free

The Indian mobile customer, used to making calls to customer-care call centres for free, may no longer have that luxury.

CNBC-TV18 reports, quoting exclusive sources, that Indian mobile operators have approached the Telecom Regulatory Authority of India (TRAI) approving its nod to levy a charge for making calls to the helpline.

Several countries allow telecom companies to charge users for contacting the call centre and the move behind Indian telecom companies, sources say, is to reduce frivolous calls to the centres and help improve margins.

Source: CNBC-TV18
Courtesy moneycontrol.com

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TRAI seeks industry comments on FDI hike

India's telecom regulator on Friday issued a consultancy paper seeking suggestions from the industry on hiking foreign investment limit in the broadcasting sector.

The industry players have to revert with suggestions by Jan 30, a press release on the Telecom Regulatory Authority of India's website showed.

TRAI is seeking suggestions on hiking foreign investment limit in cable network, direct-to-home services and uplinking hub/teleports to 74% from 49% now.

The regulator has also sought suggestions on hiking foreign investment limit in FM radio to 49% from 20% now and to 49% in news and current affairs TV broadcasters from 26%, the website showed.

Source: Reuters
Courtesy moneycontrol.com

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